Frequently Asked Questions
Teepees
What size are the Teepees?
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What is the recommended age range for the teepees?
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Can we design our own?
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Is it easy to set up?
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Are they certifiec for Child Safety?
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Are your teepees flame retardant?
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can the teepees be washed?
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How does the teepee stay up? I am worried it will slip down the poles.
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Toy Boxes
What are the toy bo dimensions?
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Do the toy boxes come ready assembled?
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Can the cushion lid be washed/removed?
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Does it have soft closing hinges?
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General
I would like to order a product; how long will it take to arrive?
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I desperately need a product asap, can you help?
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Do you offer a Guarantee?
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Are you open to the public?
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Do you have a telephone number you can be contacted on?
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Will i need to be in to sign for the teepee / toybox when it arrives?
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I sent an email on Friday evening, but still havent had a reply and its now Sunday?
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Can i collect my teepee / toybox?
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I think my product may be faulty, what can I do?
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What can be expected from your customer service?
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